FAQ | Pella Windows and Doors

No two remodeling projects are identical. Between glass options, hardware and other features, our windows and doors are very customizable. We'll give a free quote, so your clients will know how much their window or door replacement will run. To receive a quote, you can stop by our showroom in Kingston or call us at 845-663-1025.

A Pella^® Expert Installer^SMleads installations of replacement windows and doors from Pella of Kingston. Under his or her direction, Pella-certified professionals install your client's windows and doors for them. These professional installers complete training courses to make sure your client's windows and doors are correctly installed and match Pella's warranty criteria.

Before they can be brought on board, Pella requires installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your client's installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and the majority of Canada. How will this impact your clients? Not only could they see a drop in heating and cooling costs, but they'll help protect the environment.

The perk of Pella^® vinyl windows is that your clients don’t have to paint them. They come in a host of colors, so your clients will find a color that goes with their home. We don't advise painting vinyl products; this will terminate your warranty.

Pella of Kingston offers services and support that big-box stores can’t. Our professional staff has expertise in selling, installing and servicing Pella^® windows and doors. Your clients will have a dedicated Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply contact our office, sales representative or project manager with any questions or concerns. We'll get to work answering them.

There are a number of reasons why Kingston-area homeowners choose Pella of Kingston for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell exclusively through third-party channels, Pella of Kingston has a dedicated window and entry door showroom. This distinctive way of doing business gives your clients with a highly personal experience with the help of a local Pella^®-certified team. Whether your clients are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Kingston has a superior-quality, energy-efficient and sturdy solution.